If you require access to primary care health records, the request should be made to the relevant GP, dentist, pharmacist or optometrist. Requests for secondary care records should be made to the local acute, mental health or community service trust.
How to request access to your records:
If you wish to make a Subject Access Request, you can do so by completing the CCG's Access to Records Form or by writing to the Information Governance Manager at either the postal or email address below:
- Information Governance Manager
Cambridgeshire and Peterborough CCG
Lockton House, Clarendon Road
Cambridge CB2 8FH
Alternatively, you can contact the Information Governance Team, via the main switchboard on 01223 725400.
Who can make a Subject Access Request?
Any individual can make a Subject Access Request (SAR). In addition an individual may nominate a representative (such as a solicitor, relative or just someone they trust) to apply on their behalf. In this case, there must be a valid consent signed by the individual who authorises the release of information to the representative.
Will I be charged for access to the records?
In most cases we will not charge a fee to comply with a subject access request.
However, where a request is manifestly unfounded or excessive we may charge a reasonable fee for the administrative costs of complying with a request.
We may also charge a reasonable fee if an individual requests further copies of their data following a request. The fee will only be based on the administrative costs of providing further copies.
When can I expect to receive a response?
We will endeavour to acknowledge your request within two days of receipt and act on your request within one month, commencing from the day after we receive your request or any further information we have requested to enable us to respond to your request.