This website is run by Cambridgeshire and Peterborough CCG. We want as many people as possible to be able to use this website.
- change colours, contrast levels, and fonts (please scroll down for help on how to do this)
- zoom in up to 300% with text staying visible on the screen
- navigate most of the website using a keyboard
- navigate most of the website using speech recognition software called Browsealoud
- read most of the website using a screen reader, including the latest versions of JAWS, NVDA, and VoiceOver
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible. Some areas of the website currently being improved to make it more accessible and we know there are some parts of the website which are not fully accessible:
Areas not fully accessible
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- zoom in up to 300% with images staying visible on the screen, and most images scaling without resolution loss
- you cannot skip to the main content when using a screen reader
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. Many of these areas are currently being improved (September 2020):
- document titles are being renamed to make theme more readable
- navigation within pages might not follow the right order and these are being improved
- most older PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:
Communications and Engagement Team who are responsible for maintaining this website.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Cambridgeshire and Peterboroughis committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
- document titles contain acronyms or are not written in understandable langauge - fails on WCAG 2.1 AA 3.1 success criteria. Will be fixed by mid-September 2020.
- banners on the homepage cannot be paused - fails on WCAG 2.1 AA 2.2.2 success criteria. Will be fixed by mid-September 2020.
- navigation within pages might not follow the right order - fails on WCAG 2.1 AA 2.4 success criteria. Will be fixed by mid-September 2020.
- most older PDF documents are not fully accessible to screen reader software -fails on WCAG 2.1 AA 3.1 success criteria. Will be fixed by mid-September 2020.
- on the homepage where it has Staff and Healthcare professionals – the colour contrast isn’t enough to meet the standard - fails on WCAG 2.1 AA 1.4.1 success criteria. Will be fixed by mid-September 2020.
- Title attribute text needs removing - fails on WCAG 2.1 AA 1.4.13 success criteria. Will be fixed by mid-September 2020.
- On feedback form, there is no alternative to the captcha image - fails on WCAG 2.1 AA 1.4.1 success criteria. Will be fixed by mid-September 2020.
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services. By September 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Any new PDFs or Word documents we publish will meet accessibility standards.
This website features BrowseAloud. BrowseAloud adds speech, reading and translation support tools to online content to extend the reach of websites for people that require reading support. For more information on BrowseAloud and its features look at their website.
Can I change the font size used on this website?
Yes. This may be useful for you if you have low vision and need larger font sizes. You can change the font size easily by holding down the Ctrl key and scrolling your mouse wheel up or down. Alternatively, on a PC you can press and hold the Ctrl key and press either the + (plus) or - (minus) keys, on the same row as the number keys, to change the text size.
How do I change my font size permanently for all websites?
You can change the default settings for your web browser so that every the text is larger on every web page you visit.
- In Internet Explorer, go to View > Text Size
- In Chrome, click on the Customize and control Google Chrome. icon in the upper-right corner of the browser window. Increase or decrease the font size by clicking the + (plus) or - (minus) in the Zoom section of the menu. The browser's default zoom level is 100%.
- In Firefox, go to View > Text Size or just press CTRL/+ or CTRL/-
For other browsers, please refer to your browser's help documentation for more information.
Can I change the font colours used on this website?
Yes. This may be useful for you if you have low vision and need high contrast colours. You can change the style and colour, and choose an alternative colour for links. You can also change background and foreground colours.
On a PC:
- In Internet Explorer, go to Tools > Internet options. On the General tab click the Accessibility button. This takes you to a menu where you can choose to ignore the way the page is formatted. See also the information on the Microsoft website. To set your colour and font preferences, return to the Internet options menu and use the Colours and Fonts buttons to set your preferences.
- In Chrome to install the Change Color extension, either visit the Google Chrome Extensions website using Google Chrome and search for the extension named Change Colors or go directly to the Change Color extension . Click on the install button to install the Change Color extension.
- In Mozilla Firefox, go to Options > Preferences, select Content, then choose your default font and size in the Fonts & Colors section. See the information on the Mozilla website.
On an Apple Mac:
In Internet Explorer, go to Edit > Preferences > Web content. Uncheck the show style sheets option. Then, go to Edit > Preferences > Web browser. Click on language/fonts and choose the size you need.
The search facility of this website provides an alternative route to finding information. This searches all live content.
You will find links to each of the parent pages of the webpage you are looking at in the green in the green area near the top of each page on this website. This is known as the breadcrumb trail. The breadcrumb trail is designed to help users with navigation. You can use this to help find your way on the CCG site.
For more information about making text easier and much more information about making your computer easier to use, visit Ability Net or BBC My Web My Way