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Contact Us

Address: Lockton House, Clarendon Road, Cambridge CB2 8FH

Phone number01223 725400

Fax: 01223 725401

Safe haven fax: 01223 725591

Patient enquiriescapccg.pet@nhs.net 

General enquiries: capccg.contact@nhs.net
(This is a generic mailbox, DO NOT use it for sending Patient Identifiable Data* / Personal Information - if you are unsure of the email address you need please call the switchboard who will redirect you as appropriate.)

PATIENT IDENTIFIABLE DATA* (information which identifies the patient) should be sent to the Patient Experience Team at capccg.pet@nhs.net including any queries about patient care or where applicable to the Complex Case Management Team at  capccg.complexcases-chc@nhs.net.

Individual Funding Requests:

Patient Experience Team
Complex Case Management Team: 

Contact details for the Continuing Healthcare team can be found here.

*Patient Identifiable Data is any information where the patient can be identified, this might include your/the patient's name, DOB, medical condition, address etc. If in any doubt email Patient Experience Team at capccg.pet@nhs.net.

Parking information

Visitor parking at Lockton House is very limited and must be pre-booked via reception on 01223 725400.

There are metered parking bays on Clarendon Road and a car park at Cambridge Leisure Park, Clifton Road, Cambridge CB1 7DY, a five to 10 minute walk away.

Disabled parking bays are available.

Other office locations


Zone B

City Care Centre

Thorpe Road



Civic Suite
Pathfinder House
PE29 3TN

No 2 Exchange Tower

Post Office Lane


PE13 1HG