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How to get involved in your local NHS

The CCG aims to work with local people including patients, carers, and their representatives, as well as with other partner organisations, to ensure that local health services meet the needs of the local population.  

patient group

Patients are at the heart of what we do, so it's important you are involved in our work.

How can I get involved?

You can get involved in the commissioning of health services in a variety of ways:

  • Your local Patient Participation Group: most GP surgeries across Cambridgeshire and Peterborough now have a Patient Participation Group (PPG).  A PPG is a group of patients who are interested in health and healthcare issues and want to get involved with/support the running of their local GP practice. Most PPGs meet regularly to contribute their ideas relating to the services and facilities offered by their practice. Some practices have PPGs that meet face-to-face, while others may have virtual groups that communicate by email. To find out if your practice has a PPG, and for further information, ask at your GP practice reception to talk to your Practice Manager.
  • Patient Forums: there are currently four patient forums across the Cambridgeshire and Peterborough area. They are groups of people interested in health and healthcare issues who usually meet at least once every two months. Membership is varied with some groups open to anyone. For others, membership is made up of direct patient representatives from GP surgeries.
  • Healthwatch: there is a local Healthwatch in every area of England and there are three that cover our CCG's area: Healthwatch Cambridgeshire and Peterborough; Healthwatch Hertfordshire; and Healthwatch Northamptonshire. They are independent organisations which listen to people's views and share them with those with the power to make local services better. If you would like to share your experience of a health and care service, or if you have a question on health and social care related matters, get in touch with your local Healthwatch.
  • CCG stakeholder list: if you are interested in working with us to develop new and improved local health services, or would just like to be kept informed of the CCG's work, please provide us with your name and contact details which we will store on a secure database. 

We also have regular liaison and are constantly developing close working relationships with Health Overview and Scrutiny Committees, Health and Wellbeing Boards

Our Constitution 

In our CCG constitution we state how we will involve the public in accordance with its duties under section 14Z2 of the 2006 Act. This means we will ensure the following

  • ensuring that appropriate time is allowed for the planning of activities and commissioning arrangements
  • proactively seeking engagement with the communities which experience the greatest health inequalities and poorest health outcomes
  • commencing patient and public involvement as early as possible and allowing appropriate time for it
  • using plain language, and sharing information as openly as is reasonably practicable; treating with equality and respect all patients and members of the public who wish to express views;
  • carefully listening to, considering and having due regard to all such views
  • providing clear feedback on the results of patient and public involvement.
  • comply with local authority health overview and scrutiny requirements;
  • meet annually in public to present an annual report which is then published; 
  • produce annual accounts which are externally audited;
  • publish a clear complaints process;
  • comply with the Freedom of Information Act 2000 and with the Information Commissioner Office requirements regarding the publication of information relating to the CCG; 
  • provide information to NHS England as required; 
  • be an active member of the local Health and Wellbeing Board.

To get involved with the CCG's work please contact the Communications and Engagement Team on 01223 725400 or email us 

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31/07/2020