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Home » Health Professionals » News and resources » Latest news » JOY - Update 21 June 2022

JOY - Update 21 June 2022

Installation of the App onto Practice PCs. 

Our Primary Care IT Team are in the process of contacting each Practice to install the JOY software.  The IT team will be sending out a guide to support you with this, if you have any issues the IT Team will be able to help.

Connecting Joy to EMIS / SystmOne

We are in the process of setting up the integrations with the Clinical Systems. After the integrations have been established and tested we will then be able to move onto training. In the training we’ll cover:

  • Training on how to use the key features of Joy.
  • How to make referral via your clinical system.
  • How to use the Joy Marketplace.

Checking the Case Management System is setup

We know that each PCN/Personalised Care team have different ways of working therefore Joy are booking in a quick session before the group training starts to make sure your Case Management System is setup properly: 

  • North Practices – complete. 
  • Central Practices - dates to be confirmed once training has been booked. 
  • South Practices - dates to be confirmed once training has been booked. 

We only need to have this session with one person per PCN, ideally the PCN Manager. In this session we will cover: 

  • What services your PCN provides e.g. Social Prescribing, Health Coaching etc. 
  • Your service access criteria e.g. 18+ 
  • The wellbeing frameworks you are using e.g. ONS4, Warwick Edinburgh.
  • Email addresses of people who need access to the Case Management system.

If you’re in the North Practices and no-one from your PCN was able to make the session then please send details of the above to support@thejoyapp.com and the team will make sure your PCN is setup accordingly.

Your PCN 
What services your PCN provides e.g. Social Prescribing, Health Coaching etc 
Your service access criteria e.g. 18+
Wellbeing frameworks e.g. ONS4, Warwick Edinburgh  
Email addresses of people who need access to the Case Management system  

The Happy PCN 

Social Prescribing Service, Health Coaching 

18+ without complex mental health needs 

ONS4 

 

 


Dates for training

Training will be booked in after the integrations have been completed. We’ll be sure to give plenty of notice and they’ll be multiple sessions held over the coming months if you can’t make the initial session. 

21/06/2022