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15/06/21 Update on NWAngliaFT's new digital appointment management system

North West Anglia NHS Foundation Trust launched a new patient portal and text message reminder service, designed to make it easier for patient to manager their outpatient appointment in April. 

This is now being rolled out to paediatric outpatient appointments. 

As part of the system, patients being referred to the specialities listed below will be able to cancel/reschedule their appointment via text or the patient portal as part of a trial.  

  • Dermatology
  • Trauma and Orthopaedics
  • Oral Surgery
  • Urology
  • General Surgery
  • Neurology
  • Hepatology
  • ENT
  • Pain Management
  • Plastic Surgery


Please can GP colleagues ensure the patient’s current mobile number, postcode and last name are add to all referrals to outpatient departments at NWAngliaFT. 

Please also let patients know that they may receive a text message from us with a link in it to their online patient portal, where they can find out more about their appointment. This will be delivered from a +44 mobile number, clearly stating it is from North West Anglia NHS Trust