On the 1st October, EEAST introduced a new process for Healthcare Professionals (HCPs) who request an ambulance for patients who need urgent or emergency transportation to hospital. We need your help with this.
This is a national implementation to standardise the approach across all Ambulance Trusts. The framework consists of a set of questions designed to get the right response for the patient. The new framework does not change any contractual arrangements and therefore patient transport services should still be used where appropriate. Communications documents and further information for you and your colleagues to read and display are here: in useful documents and also available on the EEAST website.