“From 1 July, patients with minor illnesses and injuries who cannot be treated at home, by a local pharmacist or their GP, will be seen at the UTC on the Peterborough City Hospital site,” says Phil Walmsley, PCH Chief Operating Officer. “Having the UTC on site and as part of our urgent and emergency care services, will enable patients to be seen in the right setting, first time.”
The move is part of a wider piece of work that has seen a reconfiguration of Urgent and Emergency Care at PCH, in a bid to improve patient experience and reduce pressure on the hospital’s emergency department. “We are seeing increasingly high numbers in our emergency departments at the moment,” says Phil. “We are hoping that by providing this new co-located service, it will allow our emergency department to focus on delivering care to our sickest patients and stop those needing less urgent care waiting for long periods to be seen.”
Patients are encouraged to contact NHS 111 if they’re feeling unwell and can’t self-treat at home, see their GP or use their local pharmacist. If they are advised to visit the UTC, it will be open from 8am to 8pm, seven days a week. Co-located with the UTC will also be the GP Out of Hours provided by Herts Urgent Care (HUC). The GP Out of Hours Service will move across to the UTC at 8pm on Wednesday 30 June 2021 and any patients receiving an appointment for this should attend the UTC at Peterborough City Hospital, not Thorpe Road.
Mike More, Chair of the Cambridgeshire and Peterborough Integrated Care System said “It’s fantastic to see that our urgent and emergency care services in Peterborough are now together on one site.
“We are committed to working together as a system and the relocation of the UTC demonstrates how through strong partnerships, we can provide innovative, accessible and high quality healthcare services for our local communities.”
Janice Greenhill, HUC Chief Operating Officer added “We are committed to providing a high quality service to the patient communities we serve. That is why we are keen to work together with other services to make sure patients have the best possible outcomes for their healthcare concerns. We are sure the move to the City Hospital will contribute to that goal, enabling us to work even more closely with the other urgent and emergency services at the hospital.