The service is located within the City Care Centre on Thorpe Road in Peterborough. It is open Monday to Friday, 8.00am to 2.30pm (click to view this location on Google maps).
You must bring blood request forms from your GP practice. Blood tests cannot be carried out without the forms and staff at the City Care Centre cannot generate these forms.
Blood samples need to be transported to a lab on the day they are taken, and your GP will be notified of the results 3-5 working days later. The last blood courier transport leaves at 2.50pm.
Please be advised that the use of mobile communication devices is absolutely prohibited in all phlebotomy treatment rooms. Additionally, unrestrained children are not allowed in the treatment rooms for safety reasons.
The City Care Centre Phlebotomy service is currently transitioning to an appointment-only system, due in part to the impact of COVID-19. It remains the case that bloods cannot be taken without a completed blood test request form. These may still be obtained from some doctors but can now also be generated on site. If you have been advised to by your doctor to attend for a blood test and do not have a blood test request form, please report first to the Blood Tests Administrator located at the City Care Centre, to collect your form before proceeding to the blood test clinic. The City Care Centre reception located in the main entrance will be able to direct you to the administrator.
Whilst the service is in transition, these details may be subject to further change and your cooperation will be appreciated.
Glucose Tolerance Test
If you have been sent for a Glucose Tolerance Test you need to attend at 8.00am on Monday to Friday. This test may take two hours. You should have fasted since the evening before (nil by mouth; only water allowed in the morning).
If you would like to provide feedback on the service, contact:
The Patient Experience Team
FREEPHONE 0800 279 2535 (24 hr answer phone)
This service is run by Noviche Bioscience. If you should wish to contact the service provider directly please call Ivan Roberts, Noviche Bioscience on 07857 548 189 or 08450573718 or email them.